my coworker + i have been planning this mission to rikers island for weeks to visit a client, and today was finally [supposed to be] the day. i reviewed the visitor dress code policy, preparing myself for the eye-opening experience of a lifetime. of course, we get there, and long story short, a random dude in a bulletproof vest sitting in a shed on the outskirts of the premises had to call some lady on the phone and eventually, after struggling to understand what we were even doing there, told us we need “clearance,” despite my repeated insistence that i had examined the website several times and saw absolutely zero information about arrangements needing to be made beforehand.
so basically, after this 8-minute interaction, i can confidently confirm that rikers indeed must be shut down and obliterated into crumbs.
and the DOC phone tag has begun