I worked for a pizza place that was near a very large software company. Deliveries to the neighborhoods or offices where all the tech workers lived was usually pretty awesome because they'd tip rather well. But there was one apartment that started to become a concern for us drivers. The man ordering was always polite, always paid, always tipped $4, and he would have been a perfect customer. He'd order breadsticks and a salad twice a week, and sometimes he'd include a bottle of root beer. Except when he opened his door, you could see an alarming amount of our breadsticks boxes stacked everywhere inside. Not like a few on the counter and a couple by the trash, stacks and stacks of them. Even worse, it was only our boxes in there. He wasn't just ordering from us often, we were the only place he was getting food outside of work. Now, I've worked in some of those tech offices myself, I know that there's enough decent food options just hanging out in the break rooms that this guy was probably not malnourished, but the way his living space was a shrine of greasy cardboard was a clear sign that this guy didn't have a healthy relationship with our food. Our manager was a really cool dude though, and he heard the drivers joking about the boxes and asked a couple of us "Is this like a messy guy or a guy who needs help?" We agreed it was probably the latter. So on his day off, the manager went to the guys apartment with an envelope that had gift cards for several other restaurants that delivered in that area and chatted with him. Manager found out that the guy was an immigrant on a Visa who was struggling to find American food he liked, and too socially awkward to ask anyone. So he talked with him through a few menus and helped him with some recommendations. Then he helped the guy load all the old boxes into his truck to take to the dump, in exchange for a promise not to order from us more than once a week. For a little while, the manager had a note on the calendar showing the last time the guy had ordered, and a couple times he had to hold his ground and refuse the guy's order. But after that chat, I never saw the stacks of boxes again, and the guy would boast about the different meals he'd had.