this happened to my mom like 15 minutes ago— she got a call from “me” crying, then some man told her if she ever wanted to see me again she’d better come meet him alone at xyz address. she only stopped because she saw my car in the driveway

anyway PLEASE make sure your folks know about this, they target boomers

to clarify, they get your voice by scraping any video of you online and feeding it into ai voice software. it’s pretty easy to do and there’s free software available

other hallmarks of a scam: they stress urgency, ensuring you have no time to think. they also make sure you’re alone, because as soon as you say it out loud you go “wait a minute…”

my mom got me this little thing and im obsessed with him.... little creature..

I have been thinking. about the creature

How to actually support small businesses on Etsy

With Christmas approaching and people starting to look for gifts, I thought it might be useful to let people know how to best support Etsy sellers, since we get a lot of sales this time of year! Etsy has a lot of policies that affect sellers which they don't really disclose to customers, and often there's a communication gap that can be damaging to sellers without customers intending them to. Hopefully this post helps more people avoid this kind of thing.

A while ago Etsy implemented the Star Seller program. When you go to an Etsy store, you can see badges at the top of the page, denoting if the seller has done well in three main categories:

If you clear the bar for all three as a seller, you're a Star Seller. This is an important badge for sellers, which I'll get to in a bit. Etsy evaluates your stats monthly, and bases them on three months' worth of data:

Each has specific determining factors, which also advantage large operations like dropshippers over small businesses, but we'll get to that too:

As you can see, the criteria is really demanding. You have to respond to 95% of first messages (ie. the first time someone contacts you) within 24 hours or you lose your Star Seller status. This can be really damaging to a small store.

You also have to dispatch 95% of orders on time, ie. within the set timeline you've chosen for an item listed, and you have to give tracking info. This, by the way, is frustrating and disingenuous; I ship my product in envelopes because they're small and thin, but the mail service in my country doesn't offer tracking for envelopes. I'm not going to spend up to 3x as much on shipping just to have a tracking number (shipping would cost half the price of my product if I did), but if I don't include tracking info I don't get a Star Seller badge even if I ship all my orders on time. I get around this by writing "unavailable" in the field where tracking info goes, but this still poses a transparency issue to customers and rightly so. I end up compensating by issuing a lot of replacements for delayed orders, which I can recoup costs of through my mail service which is a lot of extra work and time.

You also must have an average of 4.8 star reviews or higher. There are no adjustments made for small stores, and this is a big one where dropshippers have an advantage.

As you can see in my stats here, I had 11 reviews in 3 months. That means if just one person gives me a 4 or 3 star review, I lose my Star Seller status for 3 months unless I get a ton more reviews quickly. A dropshipper who makes hundreds of sales a week won't be affected by one middling review. And you'd be surprised how often people who leave 3 or 4 star reviews actually meant to leave better ones but clicked the wrong button without noticing, or just don't understand how the system works.

Because Etsy doesn't explain this to customers. So people will leave a damaging review in perfectly good faith. The number of times I've gotten an "excellent product, would buy again!" review with 3 stars is astounding. I always message customers to ask what I could do better and explain the system, and the response is almost always that there was nothing wrong, they just usually don't give anything higher than 3 out of 5 stars unless the product radically improved their lives or was transformative (and to their credit, most customers change their reviews after this exchange but again, it takes time and effort).

3 stars is average, and what customers rate is their experience receiving and using a product. What Etsy uses these ratings to gauge, however, is whether a customer was satisfied dispatch timelines, craftsmanship, and if a product met the expectations set in the listing.

As an added bonus, Etsy hoses money off sellers by offering to advertise for them. The way this works is that if a seller opts in, Etsy will advertise their store in relevant searches on search engines like Google, and in exchange they take a percentage from any sales made from clicks on these links. And then some. Because if a customer clicked an advertising link once, then Etsy will keep taking that cut from any further purchases from that IP address. So if you click a Google link to an Etsy store and then purchase from that store, and then bookmark that store and go back six months later to get another item, Etsy will keep taking their advertising cut with each purchase you make.

Depending on whether or not you opt in to advertising, Etsy can take up to 30% of your earnings in fees alone. That means if I sell, say, bookmarks for $10, I only get to keep $7. Hopefully that covers my operating costs, but if I charge more for an item that takes me a lot of time and work to make, I have to factor in that Etsy offers free shipping on orders over $35 whether or not sellers agree to give it. So if I sell a product that costs $35, not only do I only get to keep $24.50 of what I was paid after Etsy takes fees, I also have to cover the cost of shipping. And if I'm selling a product for that much, it's likely shipping will cost $5-10, so now my profit is down to $15-20 for an item I sold for $35.

Why is the Star Seller status so important? Because it's the main way the average Etsy store gets onto the algorithm and has visibility, and without visibility you don't have sales. Drop shippers can afford to purchase advertising space, so they'll always show up in searches. They can also afford to have a variety of products, high-end professional photos of their products, and because they have a lot of sales, the occasional bad review or delayed shipment won't cause a blip on their rating system. In comparison, the average Etsy store who makes, let's say, 50 sales a month (and that's a small store that's doing well), is going to feel the impact of a handful of 4 star reviews and one day of delayed orders/message replies due to a family emergency. If you contact Etsy customer service to explain your legitimate reason for having a delay, they're unable to intervene. They can't give you back your Star Seller status, which means you're dropped from the algorithm for the three months it takes for those delays to stop counting towards your averages, and you then have to work your way back up into the algorithm once that time passes, which is even harder to do. (And while you can put up an auto-reply, there's a time limit on how long it'll be up, which is usually 24-48 hours. Which may not work if you have a personal emergency that the average small business would understand and give you time off for in ways Etsy refuses to accommodate.)

So what can you do to support Etsy sellers?

- Give good reviews. If you have problems with a product, message the seller and give them the opportunity to fix the problem or send a replacement/refund. Unless you feel the need to leave a scathing 1 star review, don't leave one unless it's a 5 star. Etsy counts anything under 5 stars the same as it does one star. (This goes for Amazon, Uber, Deliveroo, etc. too. Review kindly.)

- Message sellers during the week. It's harder to get to messages during the weekend, and not everyone remembers to put on their auto-reply.

- Don't click advertising links. If someone promos their Etsy store on their own social media account, it's fine. So if you click a link from an instagram profile or a tumblr post, that's fine. But if you see a link on Google or in a dedicated advertising space, even if it's a sponsored spot on Etsy, don't click on it. Instead, search the shop name on Etsy and go to it through that search. This way the seller won't lose more fees to Etsy.

[image description: Jeopardy meme format. Answer: This pervy authority figure was responsible for the death of Jadzia Dax Contestant: Who is Gul Dukat? Alex Trebek, the host: I'm sorry, the answer we were looking for was "Who is Rick Berman?" /end id]

Today I learned that wordpress has introduced an AI "assistant" to help people write and I learned this by having the thing king hit me out of nowhere by warning me that "immediately" is a "complex word" and I know it's just a stupid robot with no context but this thing warning me, a writer, that the science fiction story I'm writing has a "complex word" (so watch out!) and that word is the dirt basic word "immediately" filled me with a moment of incandescent rage the likes of which I've never felt before and I'm awake now.

Anyway it's easy to turn the robot off but this reminds me of the time I got grounded for using the word "transportation" as a teenager and this time there's not even a person doing it.

Part of me secretly believes that if I make a really, really good and perfect piece of art that it will prevent people from ever being mean to me again. They'll say, "Wait, aren't you the one that made the really, really good and perfect piece of art? I'm so sorry for what I said. I thought the art was so good. I wish I had never hurt your feelings, now that I realize you are the one who made the art. I also have decided to agree with your political opinions. Here's a gift card."

the xbox is a Machine. the playstation is a Device. the switch is a Toy. the personal computer is also a Machine. what the world needs, is a way to play video games on a Contraption

you fool. that's pinball

This is real. :)

Some good news for the day. Thank you Onion! 🤣

“My thesis is that at many levels of human interaction there is the opportunity to conflate discomfort with threat, to mistake internal anxiety for exterior danger, and in turn to escalate rather than resolve.” (from Conflict Is Not Abuse by Sarah Schulman. highly recommend it if you’re interested in having better dialogues and feeling less defensive in your life)

In the New Complete Book of Self-Sufficiency, John Seymour - who pretty much defined the principles of “self-sufficiency” as a modern political movement - goes into detail about conflict and community-building. So far from today’s interpretation of self-sufficiency as an American prepper-homesteader isolated from their neighbors - self-sufficient in the sense of “alone” - he envisioned self-sufficient in the sense of “not needing to buy things,” whether that was buying things for pure survival or buying things just to feel good. Seymour felt strongly that a community of close friends, preferably meeting frequently in pubs with wood-burning fires and live music, was a hallmark of being especially practical and self-sufficient; and if you think about it, you’ll see that it makes sense.

After all, if you want to buy absolutely nothing - if you want to create a way to live separate from society - you cannot do it like Thoreau; even Thoreau wasn’t doing it like Thoreau; you have to create an separate society, a self-sufficient community, and live in that.

And interestingly Seymour put his finger on “why communes fail.”

In his experience, which was deep and broad, experiments in self-sufficient communities/communes virtually always failed. And not because the idealistic fools weren’t capable of growing crops, or chopping wood, or whatever. It isn’t even the founders were stupid or ignorant or inexperienced, or because self-sufficiency only attracts dramatic personalities. No, the communities he observed consistently failed because they had no ability to resolve conflict. Every group of people will have to come to a tricky decision, resolve a sticky situation, have an awkward conversation or even just get along with unideal situations. They didn’t fall apart because a sheep fell in a ditch; anyone can get a sheep out of a ditch; they fell apart over the arguments about ideology, ditches, sheep and blame. It was always some issue of conflict or communication that broke these well-meaning, well-intentioned, well-educated people apart.

Step back from that and think: people frequently try to live outside capitalism even in this modern world, people frequently try to live in the most environmentally-friendly way, people frequently try to envision an alternative to a hostile state, even in this world where it is difficult or impossible to do so. For every utopia you might picture, people (being people) will have already made a decent attempt at building and living it, in the hope of showing it or even giving it to you. And those utopias aren’t here at the moment for you to have, because it’s terrifically difficult to make communities out of nothing. And that’s largely because it’s very hard to have communication skills about anything at all, let alone something that gets you mad.

So it’s worth having communication skills. As a matter of self-sufficiency.

If you have ever worked with the public, remember: the public will be part of your politically utopic community.

All the mommy bloggers, all the brosephs, all the every single customer or client or other person you have dealt with who you wanted to fucking strangle, or at least wanted to be allowed one of those amazing moments of Put Down that viral reddit posts are made of, every single frustrating as fuck human: they will be part of your post-capitalist utopia.

They will not wake up, the morning of the revolution, and suddenly become different people. Your choices will be to line them all up against a wall and shoot them . . . .or figure out how to live with them in your community. (And multiple revolutions in the past hundred years have tried that whole "line them up and shoot them" thing, tried it REAL HARD, and it didn't work out great for them either.)

The more de-industrial, de-urbanized, de-impersonal, whatever, your ideal society is? The more it will involve having to work, and work well, and work effectively and without interpersonal violence (physical or social) against people who irritate the fuck out of you.

And no, we never really had any Neat Trick to make that easier in the past. What we most often had was survival pressure so intense that the threat of being ostracized (or having the group turn on you) was enough to force resolutions that nobody was really happy with, or that left an unspoken wound to fester for generations, or to offer up a scapegoat to vent the community's violence on and then pretend to move on, or . . . .

Etc.

If you want a cooperative, non-violent, non-coercive community, and especially if you want that to be the norm, you end up having to learn to work collaboratively and productively with the person who irritates and frustrates and upsets you most in the ENTIRE world. And if you can't picture doing that, then maybe it's time for some self-reflection about how you really want the world to work, and what you're capable of contributing to that.

Reposting this quote from The New Complete Guide to Self-Sufficiency just because I find it extremely funny:

“Do not be put off if you find some of the people irritating or bizarre in some way. You have to remember that several of these people are likely to become very good friends as time goes by.”

You need to take the view that it’s up to you to uncover the amazing hidden talents of your local freaks n geeks 😘

I'm sorry but I have to share these tags

this is absolutely sending me

What a way to find out that you’re a vampire

sex is fine but have you ever thought about all the ways you’d rewrite a flawed piece of media that shaped your life and holds a special place in your heart despite its unfulfilled potential

just saw a fanfic on ao3 have a dedication for chatgpt... that section is meant for your horny perverted mutual who proofread your work, you violated sacred law and you will be torn apart and laid bare btw

anyways, if you feel the need to use ai to do your work for you, consider this: get a new hobby because this one isn't for you

Foolish boy. Don’t you know anything about Fantasia? It’s the world of human fantasy. Every part… Every creature of it is, a piece of the dreams and hopes of mankind. Therefore, it has no boundaries.

THE NEVERENDING STORY (1984)