i’m………
Sadly, I can believe every single one of these.
I had a lady ask for an Americano no espresso. She got very upset with me when I have her hot water
I remember having a woman ask me for a cappuccino once. I went and made it for her, exactly how a capp ought to be made, and she took the lid off and got fucking livid when she discovered there was foam.
I explained what a cappuccino is, and she said “No, it’s milk and coffee! It’s supposed to be VERY LITTLE FOAM.” And I had to explain again what a cappuccino is, and then I explained what a latte is, which is what she actually wanted.
In the most deadpan voice this bitch could muster, after I explained she just went “oh.”, took her remade latte and fucked off. I have never wanted to yeet someone through a wall so bad in my entire life.
I just left food service hell and can confirm people are like this. I’ve gotten the “quesadilla no cheese” more than once.
One time our bartender came back with the most defeated look on her face and asked us to heat up the customers iced tea…
“So… they want tea with lemon?”
“No, they want their iced put in the microwave until it’s hot”