The author sets the stage for her critique of corporate information control by debunking the many myths and illusions that surround internet. She explains that, no, the Google search engine is neither neutral nor objective; yes, Google does bear some responsibility in its search results, they are not purely computer-generated; and no, Google is not a service, a public information resource, like a library or a school.
Regine Debatty at We Make Money Not Art. Algorithms of Oppression. How Search Engines Reinforce Racism