Alright so I watched the response video and I think it was good! Contrary to a lot of what people are saying on here, I think taking their time to plan out an apology was a good thing. This was different from the Try Guys situation, as only one member made a very awful personal choice. This decision was made as a group about their business which impacted more than the parasocial relationship some fans have with them. Taking their time allowed them to hit a lot of key points in 3 mins. They acknowledged how important the fan base is, how they had no tact when announcing the streaming service, the comment about how everyone should be able to afford it, what they plan on doing instead, and in my opinion most importantly is acknowledging that the main reason they are struggling is because they didn’t want to make necessary compromises. This was a very important lesson for them to learn and other content creators should take notes.
I’m sure some people are still upset, which is understandable. Personally, I am still willing to support them in their future projects because of this response.