Our shipping mod has confirmed that shipping delays and missing packages have now been resolved. Missing bundle items have been shipped via mail. Please allow 24 hours from the time of this post for any provided tracking information to be updated. Once we have confirmation that all items are in transit, we will be providing updates regarding donations. We deeply apologize for the delays and thank you for your support.
Additional FAQs and more detailed information can be found below:
What happened that delayed shipping and communication?
Days after shipping began, our shipping mod experienced a personal/medical emergency that severely impacted them and progress for several weeks. Now that circumstances have changed, we’re able to finish what we started.
What do I do if my package hasn’t moved?
All packages are in the care of USPS. Please allow 24 hours from the time of this post to check for updates on your tracking. If you have not received any tracking updates, please check your email/ track your order via our store.
When will I receive additional/missing items?
Missing items have been sent via mail and should arrive to your mailboxes within a few weeks.
Will there be leftover sales?
When will donations be made?
Once we have confirmation that all bundles are in transit, we will divvy the remaining profits between our two selected charities. The receipt of this deed will be shared on Tumblr and X/Twitter.
What do I do if I did not receive my digital zine?
Please ensure you have checked the email provided at check out & that you have checked your spam folder. From our system, we can see that not all digital bundles sent out were ever opened, so please look in your junk folder.
Everyone that ordered the “You’re A Freak” bundle also should have received the digital bundle, so please make sure you received it.
If you have any other questions/concerns, please send them via DM.
If it is a specific order related concern, please provide an order number with your message.