A detailed write-up by our small team of sysadmins to explain various server-related issues which occurred from roughly August 24th to September 26th, 2024.
ao3org reblogged
October 2024 Membership Drive: Thanks for your Support
The OTW’s October membership drive has concluded and we raised US$214,698.86; 6020 individuals chose to take up or renew their membership. Thank you to everybody who donated and signal boosted! For some additional stats, read more at: https://otw-news.org/2p8nc2fr
Afrikaans • Bahasa Indonesia • Български • dansk • Deutsch • Ελληνικά • English • français • hrvatski • italiano • lietuvių kalba • magyar • Nederlands • polski • português brasileiro • português europeu • Română • Русский • slovenčina • svenska • Tiếng Việt • 中文
ao3org reblogged
2024 October Membership Drive: Preserving fan history
OTW's October Membership drive has begun! Find out what we do to preserve fan history by reading more at: https://otw-news.org/5n8p54fc
Afrikaans • Bahasa Indonesia • Български • català • dansk • Deutsch • Ελληνικά • English • español • français • hrvatski • italiano • lietuvių kalba • magyar • मराठी • Nederlands • norsk • polski • português brasileiro • português europeu • Română • Русский • slovenčina • slovenščina • Српски • suomi • svenska • Tiếng Việt
If you get an error message about a security breach on a work with embedded audio or video, don't be alarmed! The embed is hosted on the Internet Archive, which is under attack by hackers. AO3 is not affiliated with the Internet Archive and has not been directly affected.
Posted: October 11, 2024 03:42 UTC
ao3org reblogged
We are aware that there is an issue with logging in and staying logged in. We are currently working on a fix.
Posted: September 19, 2024 17:32 UTC
We will be taking the archive offline while we fix the login issues. Go get a snack or a drink of water! We'll be back shortly.
Posted: September 19, 2024 18:00 UTC
We're back, BUT we're still having problems with logging in and staying logged in. We're working on a permanent fix. We'll keep you updated!
Posted: September 19, 2024 18:39 UTC
We're continuing to investigate login issues and the archive may be up and down intermittently until we get it fixed. We apologize for the interruptions and will keep you updated!
Posted: September 19, 2024 19:06 UTC
We got the situation under control for now, but will keep an eye on any further issues. If you're still experiencing problems, please try refreshing the page or clearing your cache. Very sorry for the scare!
Posted: September 19, 2024 20:30 UTC
Users are still experiencing issues after the events outlined in this thread. Very sorry! We're continuing to look into the issue.
If you're having difficulty staying logged in, please try a hard refresh and/or clearing your cache before contacting Support:
Posted: September 20, 2024 23:06 UTC
Thank you so much for your patience -- the issue with forced log outs should now be resolved! However, if you're still getting error messages or having trouble staying logged in, please contact Support.
Posted: September 26, 2024 23:29 UTC
ao3org reblogged
We are aware that there is an issue with logging in and staying logged in. We are currently working on a fix.
Posted: September 19, 2024 17:32 UTC
We will be taking the archive offline while we fix the login issues. Go get a snack or a drink of water! We'll be back shortly.
Posted: September 19, 2024 18:00 UTC
We're back, BUT we're still having problems with logging in and staying logged in. We're working on a permanent fix. We'll keep you updated!
Posted: September 19, 2024 18:39 UTC
We're continuing to investigate login issues and the archive may be up and down intermittently until we get it fixed. We apologize for the interruptions and will keep you updated!
Posted: September 19, 2024 19:06 UTC
We got the situation under control for now, but will keep an eye on any further issues. If you're still experiencing problems, please try refreshing the page or clearing your cache. Very sorry for the scare!
Posted: September 19, 2024 20:30 UTC
Users are still experiencing issues after the events outlined in this thread. Very sorry! We're continuing to look into the issue.
If you're having difficulty staying logged in, please try a hard refresh and/or clearing your cache before contacting Support:
Posted: September 20, 2024 23:06 UTC
ao3org reblogged
We are aware that there is an issue with logging in and staying logged in. We are currently working on a fix.
Posted: September 19, 2024 17:32 UTC
We will be taking the archive offline while we fix the login issues. Go get a snack or a drink of water! We'll be back shortly.
Posted: September 19, 2024 18:00 UTC
We're back, BUT we're still having problems with logging in and staying logged in. We're working on a permanent fix. We'll keep you updated!
Posted: September 19, 2024 18:39 UTC
We're continuing to investigate login issues and the archive may be up and down intermittently until we get it fixed. We apologize for the interruptions and will keep you updated!
Posted: September 19, 2024 19:06 UTC
We got the situation under control for now, but will keep an eye on any further issues. If you're still experiencing problems, please try refreshing the page or clearing your cache. Very sorry for the scare!
Posted: September 19, 2024 20:30 UTC
ao3org reblogged
We are aware that there is an issue with logging in and staying logged in. We are currently working on a fix.
Posted: September 19, 2024 17:32 UTC
We will be taking the archive offline while we fix the login issues. Go get a snack or a drink of water! We'll be back shortly.
Posted: September 19, 2024 18:00 UTC
We're back, BUT we're still having problems with logging in and staying logged in. We're working on a permanent fix. We'll keep you updated!
Posted: September 19, 2024 18:39 UTC
We're continuing to investigate login issues and the archive may be up and down intermittently until we get it fixed. We apologize for the interruptions and will keep you updated!
Posted: September 19, 2024 19:06 UTC
ao3org reblogged
We are aware that there is an issue with logging in and staying logged in. We are currently working on a fix.
Posted: September 19, 2024 17:32 UTC
We will be taking the archive offline while we fix the login issues. Go get a snack or a drink of water! We'll be back shortly.
Posted: September 19, 2024 18:00 UTC
We're back, BUT we're still having problems with logging in and staying logged in. We're working on a permanent fix. We'll keep you updated!
Posted: September 19, 2024 18:39 UTC
We are aware that there is an issue with logging in and staying logged in. We are currently working on a fix.
Posted: September 19, 2024 17:32 UTC
ao3org reblogged
The OTW is Recruiting for Policy & Abuse Volunteers
Would you like to assist AO3 users by resolving complaints? The Organization for Transformative Works is recruiting! Read more at: https://otw-news.org/yckukpjf
ao3org reblogged
We've tracked down a routing issue with Cloudflare, which is affecting access to the Archive via IPv4. If you can't access the Archive, you may have luck with a cellular or other alternate connection which supports IPv6. We'll keep looking into this!
Posted: September 17, 2024 18:25 UTC
Looks like we lost half of our traffic due to a problem on Cloudflare's end, which has now been resolved. All the traffic whooshing back at once triggered a different issue, hence the site slowness and errors. We believe we're fully back now! 🫡
Posted: September 17, 2024 19:13 UTC
We've tracked down a routing issue with Cloudflare, which is affecting access to the Archive via IPv4. If you can't access the Archive, you may have luck with a cellular or other alternate connection which supports IPv6. We'll keep looking into this!
Posted: September 17, 2024 18:25 UTC
ao3org reblogged
The OTW is Recruiting for Open Doors Import Assistants and Tag Wrangling Volunteers
Are you interested in the rescue and preservation of fanworks? Would you like to wrangle AO3 tags? Can you read and translate from Portuguese or Spanish to English? The Organization for Transformative Works is recruiting! Read more at: https://otw-news.org/4kv4dcbm
ao3org reblogged
August 2024 Newsletter, Volume 192
In August’s OTW newsletter, Elections results have been announced, Fanlore has an upcoming editing challenge Stub September, and AD&T fixed a tag set bug on AO3! Read all that and more at：https://otw-news.org/4xyxxuh8
Regarding Fandom Trees & AMTs
Tag wrangling is, on the whole, a fluid process. It's meant to be, because the way language is used and the way tags are used change over time. We're the first to admit that we don’t always get it right, and that we do sometimes make mistakes despite our best intentions. This is why wrangling decisions are not set in stone and are reevaluated periodically as circumstances change or as new information becomes available.
In light of the impact that removing the Sherlock Holmes & Related Fandoms metatag has had, we have put that metatag back in place.
When it comes to fandom metatags and fandom trees, there is no 'one size fits all' approach that works for all fandoms. Consequently, we have placed a hold on all structural changes to fandom metatags, All Media Types fandoms (commonly called AMTs), and fandom trees while wranglers discuss the need for additional guidelines and adjustments to our approach regarding these tags going forward.
This hold will remain in place until tag wranglers have had ample time to fully reevaluate our fandom wrangling guidelines with the aim of making it easier for Archive users to find the content they’re looking for and filter out the content they aren’t. This guideline reevaluation process is something we are actively working on, but it will likely take some time to complete. We will update again once these fandom guideline discussions have come to a close.
Thank you for your patience and understanding.
(From time to time, ao3org posts announcements of recent or upcoming wrangling changes on behalf of the Tag Wrangling Committee.)
A couple of our servers have gotten a bit overwhelmed, so we're taking some down time to give them a chance to catch up. We'll be back as soon as possible!
2024-09-02 11:30 UTC