just had the most canadian customer-service-to-customer-service interaction ever when the guy we order a specific part from called to say it was out of stock and if it was ok to send something else that would work
him: hi, i'm sorry, just calling to tell you we're out of stock of X—really sorry—and wondering if it was okay to send Y instead? me: oh no worries. sorry, Y will work the same? him: oh sorry, yeah, it'll work. me: okay, sorry, just checking. him: sorry that X is out of stock. i'm not sure when it'll be back in, sorry. Y will do the same thing, it just costs a bit more, sorry! me: omg, that's okay! is it possible for you to email or call me when it's back in? sorry. him: oh of course! sorry. sorry but can i get your email? me: oh sorry, it's— him: okay, thank you. sorry again about all this
2 complete idiots profusely apologizing to each other over something that's a) not their fault and b) not even a problem
